For these sorts of changes, you will want to click on “Manage Account” under the dropdown menu that is available when you click on your name in the top right corner of Realm. Once you have navigated to the “Manage Account” page, you are able to create a new password, or associate your Realm account with a new email address.
How do I change my password or the email associated with my account?
All parishioners should have received an email to set up a Realm account in the past and new parishioners receive an email when they join the parish. If you don’t the log in link, please contact the office and we can send you a new link. If you already have an account, use the link below to log in.
No problem! All you need to do is click “Forgot Your Password” on the Realm login screen and type in your email. Realm will send you a link to that email, and you will be able to create a new password.
It happens to everyone, no worries. Just click “Forgot Your Password” on the Realm login screen and follow the prompts. Realm will send you a link to your email, and you will be able to create a new password. Going forward, you’ll use this new password to log in.
For these sorts of changes, you will want to click on “Manage Account” under the dropdown menu that is available when you click on your name in the top right corner of Realm. Once you have navigated to the “Manage Account” page, you are able to create a new password, or associate your Realm account with a new email address.
Once you've signed in, on the left side of the home page on Realm, there is a list of different navigation hubs. Click on the category titled “Giving,” and you will see everything you need to start the process of online giving. IMPORTANT: If you are at all unclear about this process or want assistance setting up a donation through Realm for the first time, please feel free to reach out to the parish office. Otherwise, the steps below should help to walk you through the process.
Click on “+ Give” to begin the process of making a donation. You’ll see a popup screen that allows you to designate the amount of money you want to give, and if you want to make this a one-time donation, or if you want the donation to repeat multiple times at specific intervals. Additionally, you can schedule one-time donations for a later date by clicking “Gift Date” and choosing a date other than today. Finally, on the top line to the right of where you input the amount of money you want to donate, you can decide where this donation will go by choosing a “Fund.”
Once you have your donation set up as you desire, click “Continue” on the bottom right. This will bring you to a payment screen, where you are able to enter either a credit/debit card or bank account information. If you want Realm to remember your payment information, make sure to check the box next to “Save for future use.”
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As with all things giving, navigate to the “Giving” tab on the left toolbar on Realm. In the range of options you see on the Giving homepage, click “Scheduled” to see all upcoming and recurring gifts that you have scheduled. On the list of donations that appear, locate the gift you want to change. To the right of the listing of this donation, there is an icon that looks like a set of ellipses. Click on this icon to see three options: Edit, Place on Hold, and Cancel.
Click “Edit” to make a change to the amount of money you intend on giving, the date when this money will be donated, the duration of the gift, and the payment method. Note that the “Edit” option does NOT allow you to change the donation’s frequency.
Click “Put on Hold” to temporarily suspend your donation. You can suspend the donation for as long as you need to, but you will have to return this page, navigate to the donation you have placed on hold, and select the option labeled “Reactivate” in order to reinstate this donation. When you reactivate the gift, you will have the same set of options listed under the “Edit” option.
Click “Cancel” to stop a donation permanently. This is also the option you will need to choose if you need to change the frequency with which you plan on making a donation (IE if you decide you want to give every other month rather than monthly, you will need to first “Cancel” your initial donation).
Navigate to the “Giving” tab from the Realm homepage. On the Giving page, there is a toolbar on the right side of the screen wherein you will see an option that says “Manage Payment Options.” Click on this text, and you’ll be taken to an account management page including all of the credit card and checking account payment accounts that you have saved to Realm. On this page, you can click “Add Payment Method” to save a new bank account or debit/credit card to your Realm profile. To make a change to an existing payment method, navigate to the payment method you wish to alter and click on the ellipsis icon. This will provide you with a dropdown menu where you can click “Edit Account” to change billing address, expiration date, etcetera; or click “Delete Account” to remove this account from your Realm profile.
The main benefit of paying tithes online for Sacred Heart is that it’s user-friendly and 100% secure. Even if you’re unable to make it to church here, you can still give online, view you giving history without having to call the church, set up recurring gifts, and when tax season rolls around, you can obtain your own contribution statement.
